Configure a System

We have regional reps that we work with consistently. These existing reps know our product well and can get you up and running quickly. The selection process is direct and simple:

1. Call our Sales Team: +1 (503) 352-0654 ext. 221
   • We will provide you with a versed rep that fits your needs
   • We will then follow up with this rep to make sure you connected and if a new solution is needed

Loosing track of where our product was purchased does happen. We can help you re-connect the dots. Our service team handles these inquiries daily and this process is direct and simple:

1. Call our Service Team: +1 (503) 352-0654 ext. 222
2. Provide a reason for why you want to re-connect with your dealer
3. Provide a Part Number or Serial Number
   • We will provide your rep information
   • We can also open a ticket for repair, replacement, and retrofit if needed
   If no Part Number or Serial Number is intact, we can try to use a project name or business name.

We have never met a valve actuator we can not control, but it is important to gather specifics about yours. Here is the information we are most interested in:

1. Output type and count. Common outputs are:
   • PWM (proportional with specified frequency)
   • On/Off (bang-bang)
   • Ratiometric
   • Voltage Controlled (0-5, 0-10, etc)
   • Proportional Current (4-20 mA)
   • Low current EDC (14-85 mA)
   • N-Channel (grounding output)
   • H-Bridge (Actuator or small DC motor)
   • CAN
2. Auxiliary controlled items
   • HPU Control
   • E-Stop and Stop Logic
   • Lighting, braking, engine interface, and other electronics.
3. How to power your controlling equipment. This includes the following considerations:
   • Your battery operated remote will need a power on/off function to control battery usage
   • Panelized, pendant, and-or tethered only items do not need these extra controls unless it is to control the HPU or other powered systems
   • How to manage grounding and if you would like additional grounds on the wire harness/receiver output
   • Power as E-Stop is not recommend but it is practical in some situations

When labeling items it is a good idea to use brevity as it will impact controller space. Often controls are grouped together and it is helpful to write these out as such. Here is an example of a simple speed control:

Where 'SPEED' is the group and where 'LOW' and 'HIGH' are the options. Communicate this labeling in this format:

• SPEED HIGH
• SPEED LOW

We can then easily configure your system with this type of information and return a worksheet showing the following:

Indicators are useful and often need to be labeled. These can be simple LEDs or more complicated display screens. Most of our systems will have at least a 'STATUS' LED:

Your valve actuators, other controlled items, and labeling information is used by needs our configuration manager will build out the following documents for approval:

• CMD16 Configuration: our commander series configuration document has all the information on this system solution including model form-factors, radio frequency, and wiring pin-outs
• CMD16 Faceplate: is the faceplate .PDF file that we will print from to make the labeling for your system

Approval is required for the two documents. Consider the following:

• Approval must at least come from the dealer representative but can include other interested parties
• Delays in the approval phase will impact lead time and can force us to renegotiate contracting
• It is normal for us to move back to the drafting phase multiple times as new ideas and changes are applied

After approval we take a business day to finalize the system designs and set up for production. Consider the following:

• Any last minute changes inside this phase are normal but will send us back to the drafting phase
• Changes after this phase will lead to possible delay and restocking fees